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Rules, bugs and bugs using

Rules

  1. Only the Administration makes the decision of what game opportunity should be called a bug.
  2. The player can state his ideas of what should or shouldn’t be called the bug, but only the Administration takes the final decision.
  3. It is prohibited to dispute the decision taken by the Administration without having new strong arguments.
  4. The Administration can change its opinion of what is bug when new facts/circumstances appear.
  5. The punishment for using the bug (and reward for reporting the bug) is determined in every particular case individually and at the Administration’s discretion.


Dear players, in order to avoid any possible misunderstanding we would like to make clear how to define a bug and what is improper use of the bug. There is no clear and well-defined criterion and it could not be (we mean exact and formal “necessary and sufficient” condition), but there is a range of features one can focus on.

What can be called a possible bug in the game:

  • the opportunity to speed up the accomplishment of some actions;
  • the opportunity to make money, power leveling the character or rising BR almost limitlessly;
  • the opportunity to get substantial advantage over other players that will considerably influence the PvE or PvP balance;
  • something that is done surprisingly easy or difficult and is beyond the scope of the whole scheme;

The right actions  of the player who faced the possible bug:

  • thoroughly and profoundly study the situation, to check it once more;
  • write on the bugtracker about the possible bug, in addition to that write it in details and with the sequence of events, explain why do you think there is a bug there, add screenshots and logs that illustrate your words;
  • follow the state of your bugreport, read comments that were written by someone from the Administration, and provide additional information if needed;
  • wait for the Administration’s decision whether it is bug or not, and till that moment refrain from using this possible bug;

The WRONG actions  of the player who faced the possible bug (this will be the aggravating circumstance):

  • conceal from the Administration that you’ve found this new opportunity (“I was going to tell you in several days/in a week” is no excuse);
  • use this opportunity for mercenary ends before the Administration replies “it can be used”;
  • tell about  the opportunity other players, especially inducing them to us it and probably be punished for that;
  • deceive the Administration and impede the analysis of the situation;

 

The example of the bug: a player accomplished the mission, comes to the NPC to report and finish the mission. And he sees that when clicking the dialog box the experience/money can be given without finishing the mission. This procedure can be repeated many times and you can easily and quickly get almost unlimited amount of experience/money.

The low-abiding player should check several times “if it is really possible to get the reward over and over again” and then describe the situation on the bugtracker as soon as possible (denoting the mission’s name, NPC name and adding screenshots and logs to the bugreport), after that stop using this bug and don’t tell about it other players. In this case the player can claim a reward from the Administration (and, naturally, there won’t be any punishment).

If the player doesn’t report the Administration about the problem and starts using the discovered bug for his own enrichment (the aggravating circumstance – the automation of actions using external programs or by modification of the official client), tells other players about the bug (as a result many players will use this bug), tries to hide the bug-using or hide the income from it (by transferring it to other players, buying or selling items etc.) – that is bug-using and it is punished depending on the scale of the problem and the presence/absence of the aggravating circumstances. In this case there won’t be any rewards from the Administration for finding the bug but the punishment could be very serious up to deleting the character and the account banning.


I’ll repeat, it’s Important (!): If the Administration was informed about the bug and there was no bug-using – the player could have Bonus/Reward. If the player hid his bug and made use of it – he would be invariably punished (no reward will be given, maximum that can be done - the mitigating punishment). Judging from the real experience it can be said that not any serious bug-using will be unnoticed and sooner or later it will be recovered, in that case the violator will inevitably lose everything he gained in unlawful way and even run risks to lose what was gained by sweat of his brow. That is why bug-using is bad not only from moral and ethical point but from the pragmatic point of view: you can either get bonuses for reporting a bug or will be inevitably punished for your illegal actions.

 

Of course the player can’t be 100 % sure whether the opportunity he found is a bug, but he still can’t ‘’act innocent’’. (Moreover, sometimes phrases like ‘’I didn’t know it was bug. You have to look yourself on the logs” can be regarded as fooling the Administration and can be counted to aggravating circumstances.

The Administration DOESN’T aim to practice the maximum stiff punishment for the smallest and insignificant fault, it is possible that for the first time the player will get a warning (except ill-intentioned and serious violations). Play fair, follow the rules and enjoy the game.



Author: ALiK 02.11.10

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Comments  
Comments: 2

TechMan
22.01.11 04:33reply 0

Хорошо бы еще указать куда сохраняются скриншоты и как получить эти логи.

ALiK
24.01.11 12:33reply 0

По умолчанию игровые скриншоты сохраняются по нажатию клавиши "Scroll Lock" (можно сменить на другую в окне игровых настроек). В папке игры создается папка screenshots, куда и помещаются файлы скриншотов.


Логи складываются в папку Logs, если вас просят "прислать логи" речь как раз о содержимом этой папки и значит нужно упаковать эту папку Logs архиватором WinRar/WinZip и архив прикрепить к багрепорту ( http://bt.syndicatesofarkon.com/ ). Важный момент! - при каждом новом запуске игры старые логи затираются и пишутся новые логи, от новой игровой сессии, поэтому нужно откладывать логи сразу (!) после возникновения проблемной ситуации. Плюс, если проблема связана с авто-обновлением версии, то еще потребуется файл Updater.log, который создается прямо в папке игры.
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